Privacy Policy

Last Modified:February 19, 2026

This Privacy Policy describes how Evgeny Zhuravkin (doing business as PinoyLoads.com), an Individual Entrepreneur registered under the laws of Republic of Georgia (Identification Number: 322737384), collects, uses, and protects your personal information.

We are committed to protecting your privacy in accordance with the Law of Georgia on Personal Data Protection and applicable international regulations, including GDPR standards and US privacy laws where applicable.

1. What Information Do We Collect?

We collect information in two ways: directly from you and automatically through our partners.

Information you provide to us:

Contact Information: When you place an order or fill out a form, we collect your email address.

Information we receive from third parties (Payment Processors):

We use PayPal to process payments. We do not collect or store your credit card numbers directly.
However, upon a successful transaction, PayPal provides us with your Full Name and Billing Address via secure webhooks. We store this information to fulfill your order, comply with tax regulations, and prevent fraud.

Information collected automatically:

Technical Data: IP address, browser type, and device information.

2. How Do We Use Your Information?

We process your data based on the following legal grounds: Contract Performance (to deliver your order), Legal Obligation (tax laws), and Legitimate Interest (security).

We use your information for the following purposes:

To process transactions: To deliver the product or service you requested.
To prevent fraud: We analyze transaction data to protect our business and our customers from unauthorized activity.
To improve customer service: To respond to your support requests effectively.
To send periodic emails: To send you information and updates pertaining to your order.

3. Anti-Fraud and Data Sharing (Who we share data with)

We do not sell, trade, or rent your personal identification information to others. However, we share data with trusted third-party service providers necessary to operate our business:

Payment Processing: We use PayPal for secure payments. Their privacy policy governs the processing of your payment information.
Fraud Prevention: We use MaxMind and similar services to screen orders for potential fraud. We may transmit your IP address to these providers to calculate a risk score. This is done based on our legitimate interest in preventing fraudulent transactions.
Legal Compliance: We may disclose information if required by law or to protect our rights and safety.

4. How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information:

Secure Transmission: All sensitive information is transmitted via Secure Socket Layer (SSL) technology.
Database Security: Your personal data (Name, Address, Email) is stored in a secured database accessible only by authorized personnel.
Data Retention: We retain your order information (Name, Email, Billing Address) for as long as necessary to comply with tax and accounting laws (typically up to 6 years in Georgia) and to handle potential chargebacks. After this period, data is deleted or anonymized.

5. Your Rights (GDPR & Georgia Law Compliance)

Regardless of your location, we respect your privacy rights. You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data (unless we are required to keep it for tax/legal reasons).
Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at support@pinoyloads.com. We will respond within the timeframes required by law (usually within 10-30 days).

6. Cookies

Yes, we use cookies. Cookies are small files that a site transfers to your computer’s hard drive to enable the site's systems to recognize your browser.

We use cookies to:

Remember items in your shopping cart.
Understand and save your preferences for future visits.

You can choose to turn off all cookies via your browser settings, but some services on our website may not function properly.

7. International Data Transfers & Storage

Operating Entity: Our business is legally registered and operated from the Republic of Georgia.

Data Storage Location: However, to ensure high speed and security, our primary servers and databases are located in the United States. By using our services, you acknowledge that your information will be processed and stored on servers in the USA.

Backups: For disaster recovery purposes, encrypted backups of our data are securely transferred to and stored in the United Kingdom.

Cross-Border Transfer: If you are accessing our site from the European Economic Area (EEA) or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to the United States, the United Kingdom, and Georgia. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. California Online Privacy Protection Act (CalOPPA)

We value your privacy and have taken the necessary precautions to be in compliance with CalOPPA. We therefore will not distribute your personal information to outside parties without your consent, except as necessary for order fulfillment and security (as described in Section 3).

9. Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.